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Auxillis Limited is registered in England No. 2948256. Registered Office: Pinesgate, Lower Bristol Road, Bath, BA2 3DP. VAT Registration No 682207047

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  • What is Credit Repair????????

    ?Credit repair is a service in which Auxillis Services Limited provides vehicle owners who are involved in a non-fault road traffic accident with the means of funding their vehicle repair on a credit basis. Although Auxillis Services Limited fund the repairs, it is the repairing garage who are responsible for the standard of the repair. This service is not covered by your motor insurance.

    Credit repair is only available from garages that have a pre-existing arrangement with Auxillis Services Limited; if your own garage does not have such an arrangement, Auxillis can put you in touch with a garage local to you who does.

    For customers with comprehensive insurance, credit repair removes the expense of paying their policy excess and waiting to recover this from the "at-fault' party's insurer.

    For customers with third party cover, credit repair removes the inconvenience of waiting for the 'at-fault' party's insurer to pay the claim in order to have their vehicle repaired or paying for the repair before recovering the cost from the other party.

    To qualify for credit repair, Auxillis must be satisfied you were not at fault in your accident. You must be prepared to do what is needed to recover the repair charges from the party at fault. Whilst Auxillis will help you to recover the charges from the other party, you must actively help in the process (including going to court if needed) and must comply with the Auxillis insurance policy and contract terms.

  • Where can I find my case number?

    Your case number is in subject line of the email we sent you, also in the top left hand corner of any letters you've received.

  • Why can't I log in?

    Your log in details need match the information you provided over the phone

    Your Auxillis claim reference number - Found in the email subject line
    Your date of birth - Accepted in several formats DD/MM/YYYY, DD.MM.YYYY, DD Month YYYY, DD MM YYYY, DD-MM-YYYY
    Your postcode - The postcode the you provided when registering the claim
    Your own vehicle registration number - Not the hire vehicle registration

    If you're still having problems, please call us on 0344 6000 127

  • Why do I have to agree to the terms and conditions?

    We need your agreement prior to us arranging services to ensure that you fully understand the services being provided and your own obligations. If you have been offered credit hire or credit repair services it is not possible to recover these unless you have first entered into a contract to take the services of Auxillis Services Limited.

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Auxillis Limited is registered in England No. 2948256. Registered Office: Pinesgate, Lower Bristol Road, Bath, BA2 3DP. VAT Registration No 682207047

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